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  1. eBay Connect Support
  2. FAQ

FAQ

General Questions

  • How much does the eBay app cost?
  • Which eBay markets are supported?
  • How do I reach customer service?
  • What are the listing requirements for using this sales channel?
  • Where can I find the eBay user agreement?
  • Where can I learn more about selling on eBay?
See all 11 articles

eBay Orders

  • Will my eBay orders appear in Shopify?
  • How do I know if an order came from eBay?
  • What happens if I combine an order on eBay?
  • Will Shopify update my eBay order with fulfillment status?
  • Will orders sync if I disconnect & reconnect the eBay sales channel?

eBay Listings

  • Can I edit my listing directly on eBay?
  • What are eBay attributes?
  • What are eBay business policies?
  • Can I edit my business policies directly on eBay?
  • Do I have to send all of my inventory to eBay?
  • What if I'm not tracking inventory in Shopify?
See all 17 articles

eBay Messages

  • How do I read & reply to an eBay message?
  • Do all of the messages go through eBay messaging?
eBay Connect Support